Returns and Exchanges:
We guarantee your satisfaction. If you or your recipients are not 100% satisfied, simply let us know and we’ll make it right!
We will give an exchange or a store credit within 30 days of the purchase date. Sorry no refunds, or charge credits are available. Items must be returned in the same condition and in the packaging in which they were received. Returns must be shipped at purchaser’s expense via insured mail to assure receipt of returned merchandise by Kathie’s Finds.
Credit will not be issued for any shipping charges on the initial purchase.
Should an item/s be damaged in shipping we will: replace the item, process a claim with the shipper to refund your purchase price and/or attempt to have the item/s repaired at our expense. The appropriate course of action will be determined by Kathie’s Finds and the artist.
All orders will be shipped via UPS standard ground, or USPS within 3-5 business days, unless otherwise noted in the product description.
Expedited delivery available for additional charge. Please contact us for a quote.
Kathie’s Finds is committed to doing our share for the environment. Many items purchased from the store will be sent in a used, or made of recycled material cardboard box or envelope, as well as packing materials can be recycled materials. We’re not perfect, but we’ll keep trying to make the planet a healthier place to live.
Thank you so much for shopping at Kathie’s Finds. We would like to make your visit as easy as possible, enjoyable and fun! If you have any questions, or if there is anything we can do for you, please feel free to contact us.
I give you my personal guarantee that I will do everything in my power to make sure you are satisfied.
Thank you for your patronage.
952-210-3587 (call me directly.)